Basic Monitoring Plan
Our Basic plan provides comprehensive video and audio monitoring of your vacation rental property, with active oversight from our trained monitoring team. If any issues or concerns are detected, we will immediately notify the property owner. With the Basic plan, you remain the primary point of contact. Our team will alert you via phone, text or email promptly to inform you of any situations requiring your attention, such as:
- Parties & loud noise
- Police activity
- Over-occupancy concerns
- Things that can attract neighbors' attention
- Suspicious activities around the property
- Parking issues
You can then take appropriate action by communicating directly with your guests, contacting authorities if needed, or dispatching personnel to the property. The Basic plan ensures you stay fully informed while maintaining control over guest interactions.
Pro Monitoring Plan
For an extra layer of protection, our Pro plan escalates our monitoring response. Not only will our team continuously watch over your property's video feeds, but we will also reach out to your guests to deescalate any issues.
If our monitoring specialists identify a violation, we will:
Reach out to the guest on your behalf.
Vacay Security will contact the guest directly through multiple channels, including Airbnb messaging, phone call, SMS text, and even through the camera’s intercom if needed, ensuring the issue is addressed and resolved promptly.
If guests are unresponsive, we’ll keep you informed.
If the guests are unresponsive or fail to resolve the situation after our outreach, we will notify you so you can take further action if needed.
Key Benefits
Immediate Response to Concerns
Our dedicated monitoring team ensures that any concerns at your vacation rental are addressed instantly.
Maximize profits by avoiding fines or legal issues.
By proactively addressing potential violations, you reduce the risk of costly fines
Peace of Mind
Get a full night's sleep knowing there is a watchful eye on your Short Term Rentals.
Preserve a good relationship with the neighbors
By promptly addressing noise complaints and other disturbances, we help maintain a harmonious relationship with your neighbors.
No Contracts
Every rental is unique. Choose a plan that fits
Basic Bronze
Provides security during the most vulnerable hours
Immediate notification of any violation sent directly to you via phone call, text or email
Proactive intervention with guests in case of rule violations
Basic Silver
Provides security from check-in to well past bed time
Immediate notification of any violation sent directly to you via phone call, text or email Proactive intervention with guests in case of rule violations
Basic Gold
All Day, All Night Monitoring: Keeping your property safe, every minute of every day
Immediate notification of any violation sent directly to you via phone call, text or email Proactive intervention with guests in case of rule violationsUpon subscribing, you will be automatically charged every month at the applicable daily rate
Pro Bronze
Provides security during the most vulnerable hours
Immediate notification of any violation sent directly to you via phone call, text or email Proactive intervention with guests in case of rule violations
Pro Silver
Provides security from check-in to well past bed time
Immediate notification of any violation sent directly to you via phone call, text or email Proactive intervention with guests in case of rule violations
Pro Gold
All Day, All Night Monitoring: Keeping your property safe, every minute of every day
Immediate notification of any violation sent directly to you via phone call, text or email Proactive intervention with guests in case of rule violationsUpon subscribing, you will be automatically charged every month at the applicable daily rate
Have any questions? Reach out!
